Terms of service — Listeny

1. General

• Listeny (listeny.app) is operated by WEB FLOYD Sp. z o.o., ul. Prof. Michała Bobrzyńskiego 31B/3, 30-348 Kraków, Poland, entered in the National Court Register (KRS) under no. 0000695623 kept by the District Court for Kraków-Śródmieście in Kraków, 11th Commercial Division, tax ID (NIP) 6762536185, REGON 368296900, contact: biuro@webfloyd.pl (the “Provider”).
• These terms set out the rules for using the service.

2. Services

• The service turns speech into text while you talk, in many languages, with automatic language detection or a language you choose.
• Without an account you can use transcription with a limit of 2 minutes per recording.
• With an account you can save texts to your history, record up to 10 minutes at a time, build shopping lists in categories and use a voice assistant with your own name and commands.
• The service is currently free of charge. If paid features are introduced, their price and rules will be added to these terms before they launch; paid features will only be provided at your explicit request.
• Transcribed text is produced automatically and may contain errors. Check it before relying on it.

3. Technical requirements

You need a current browser with microphone support (Chrome, Safari, Firefox or Edge), an internet connection and permission to use the microphone.

4. Account

• You create an account with an e-mail and password, or by signing in with Google or Apple, after accepting these terms.
• You are responsible for keeping your password confidential. You can delete your account at any time in the settings.
• The Provider may restrict access to an account that breaches these terms, in particular in case of abuse or attempts to overload the service.

5. Acceptable use

• Don’t use the service for unlawful content or to record other people without their knowledge where the law requires it.
• Don’t disrupt the service or try to bypass its limits.
• The rights to your texts remain yours.

6. Availability and liability

• We do our best to keep the service running, but technical breaks or limits under heavy load may occur.
• The Provider is not liable for the consequences of using text that contains recognition errors, to the extent permitted by law. This does not limit liability where the law does not allow it, in particular towards consumers.

7. Complaints

Complaints can be sent to biuro@webfloyd.pl. We handle complaints within 14 working days.

8. Personal data

How we process personal data is described in the privacy policy.

9. Right of withdrawal

If you are a consumer, you may withdraw from the contract within 14 calendar days of creating your account, without giving a reason and at no cost, by writing to biuro@webfloyd.pl. You can also simply delete your account in the settings at any time.

10. Changes and governing law

We’ll inform you of significant changes to these terms by e-mail at least 14 days in advance. Continuing to use the service after that date means you accept the changes; if you don’t, you can delete your account. Polish law applies, in particular the Civil Code and the Act on Providing Services by Electronic Means; if you are a consumer, you keep the protection given to you by the mandatory laws of your country of residence.